Frequently Asked Questions

Yes, we can usually fit a complete solar kit  to your Leisure vehicle (LV), campervan, motorhome or touring caravan and commercial vehicle in one day. It usually takes us around four to six hours to fully install depending on the complexity of the solar installation and how restricted the access is to your RV electrical components. 

Yes, our standard fully fitted solar kit prices includes parts & fitting. (You will only be charged extra for additional work or for extra parts fitted.) 

We prefer secure online bank transfer paid directly into our business bank account or cash payment with receipt.

You will need to book your LV into Solar Shack. Give us a call on 0191 6452345 and we will do our very best to book you in on the day you request. You may be on vacation and stopping on route to have your solar panel kit fitted.

Batteries aren't included. We do stock a good range of lead acid, leisure AGM and Lithium Lifepo4 energy storage batteries in different battery sizes and shapes

No, we stock a large range of our fitted solar systems, so there is no need for a deposit

Yes, we charge a fixed hourly rate and we can check repair, update and upgrade your current off grid solar system. If you want, we can completely remove your old system at minimal cost and replace it with a brand new, modern solar power system.

It's normal to hear a buzzing noise from the solar charge controller. This can be heard as the battery is charging on bright days or when the battery is nearly fully charged. The noise is the solar charge controller adjusting the charging current to to the battery, mechanical resonance makes the buzzing sound.

Inverters can make buzzing, screeching and fan noises when in use. This is due to harmonic distortion and magnetic fields when the voltage is being 'stepped up'. Cooling fan noise may also be heard when the inverter is in use and sometimes after use for a minute or so to help cool the components inside.